Where jobs leak
Most shops don't have a lead problem. They have a follow-up problem.
01
Missed calls
You're on a job and can't pick up. Most callers won't leave a voicemail. They call the next shop.
02
Slow replies
A web form or Google message waits until the evening. By then, the customer may have booked someone else.
03
Quotes that go quiet
You send a water-heater or replacement quote and hear nothing back. Without a polite follow-up, it stays quiet. In HVAC, one residential install averages about $17,000 (ServiceTitan, 2025 data).
What I do
I add only what's missing
I look at how you track jobs today (software, a spreadsheet or a notepad) and add:
An instant text back for every missed call
An instant reply to every new web form or Google message
A polite follow-up on every open quote until the customer decides
A one-page report every month: leads in, reply speed, jobs booked
No new app to learn. No robot voice.
01
Free leak report
Tell me a little about your shop by email. I send back a one-page report on where leads may be slipping. No call needed.
02
Setup
I set everything up on the tools you already use. Texting goes live once the phone carriers approve your number, which can take up to about two weeks.
How it works
03
Monthly report
You see what came in, how fast it was answered, and what got booked.
Straight terms
Month-to-month with 30 days' notice. No long contract.
Your domain and business phone number stay in your name.
If you leave, your customer list and contacts go with you.